Frequently asked questions about Cantera Soccer
Evaluating Cantera Soccer for your soccer academy, school or club? Here we answer the most common questions about how the platform works: billing, attendance, training, roles, the parent portal and plans. Every answer reflects the system's real behavior.
Payments & billing
8 questions
- When are charges generated for families?
- What is a payment cadence?
Training & attendance
6 questions
- How are training sessions scheduled?
- How does roll call work?
Matches & WhatsApp
6 questions
- How do parents find out about a match?
- Can parents confirm attendance for a match?
Players, teams & seasons
8 questions
- How many players can I register on each plan?
- Can I import my players from Excel?
Parent portal
7 questions
- What do parents see in their portal?
- How do parents confirm attendance for a match call-up?
Users & roles
5 questions
- What user roles does Cantera Soccer have and what does each one see?
- How many staff users does each plan allow?
Plans, pricing & account
8 questions
- What is the difference between the Basic, Amateur and Pro plans?
- If I downgrade my plan, do I lose my academy's data?